Last Updated: May 31, 2026
Introduction
Welcome to Elk of Stonebridge. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Account information
- Any information you voluntarily provide through forms or communications
Payment Information
We do not store your full payment information.
Payments are securely processed through third-party payment providers such as Stripe and PayPal. These providers collect and process payment information according to their own privacy policies.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referring websites
- General location information
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Send marketing communications when you have opted in
- Comply with legal obligations
Marketing Communications
If you subscribe to our mailing list, we may send promotional emails regarding:
- New products
- Special offers
- Events
- Company updates
You may unsubscribe at any time using the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember customer preferences
- Improve website functionality
- Analyze website traffic
- Support shopping cart functionality
- Measure marketing effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Website hosting providers
- Analytics providers
These providers receive only the information necessary to perform their services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal information where permitted by law
- Withdrawal of marketing consent
To request access, correction, or deletion of your information, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 13, we will take reasonable steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Elk of Stonebridge
Email: support@elkofstonebridge.com
Website: elkofstonebridge.com